| The TENNALUM®
philosophy: "Create the best value for our Customers." To
reinforce our customer-focused culture, we use a triangle to symbolize our commitments.
The PREFERRED SUPPLIER objective forms the base, indicating that without customers, the business does
not have a reason to exist. Being the PREFERRED EMPLOYER ensures a good
cadre of employees to operate our self-directed work teams. Being the PREFERRED INVESTMENT attracts stockholder and banker interest so TENNALUM® can obtain the necessary financial resources to grow and improve. These
commitments result in a ceaseless focus on the
Customer and marketplace. |
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Meeting or Exceeding the Customer's Expectations |
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Delivering On Time Every Time |
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Having Zero Claims |
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Having Consistent Products that Always Look and Perform
Better than the Competition |
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Offering Competitively Priced Products |
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Providing Superior Support and Service |
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Being Responsive by: Being Accessible, Resolving Complaints Promptly, Quick and Accurate Order Entry |
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Easiest to do Business With - Most Flexible |
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Guarantee Everything We Do |
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Offering the Shortest Lead-times |
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Continuously Improving |
PE
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Competitive Salaries and Benefits |
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Secure Employment |
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Responsive to Employee Needs |
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Provide a Clean and Safe Workplace |
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Self-Directed Work Teams which stress: Empowerment,
Responsibility, Accountability |
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Effective Communications |
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Growth Opportunities |
PI
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Being the Low Cost Producer |
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Exceeding Return on EBIT |
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Exceeding Business Plan Performance |
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Exploring & Developing New Products |
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Consistently Expanding Market Opportunities |
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As one of our customers you can expect us
to continue nearly perfect Promise Performance as we have for the last 4 years. |
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You can expect Claim-Free Performance to be over 99% as it has for the
last 5 years. |
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You can expect to talk to a dedicated, responsive and very knowledgeable sales force
about your machining stock needs. |
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